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Purpose of the Role   The Assistant to Head IT / Team Assistant acts as a central coordination point between IT management, internal teams, and strategic partners. The position ensures transparency, efficiency, and alignment across IT operations and plays a key role in enabling management decisions through structured reporting and operational insight. Main Responsibilities   Team and Operational Coordination Coordinate and manage administrative and organizational activities within the IT department. Maintain and structure IT documentation, contact lists, and governance materials. Support IT leadership in planning and preparing internal and external meetings, presentations, workshops, team events and reports. Management Support Act as a central coordination point between the IT Management Team, internal stakeholders, and external partners Track progress of IT initiatives, ensuring visibility of priorities, risks, and dependencies. Prepare management briefings and support decision-making through structured information and follow-up. Partner and Stakeholder Management Support IT Partner Management with meeting coordination, documentation, and action tracking. Ensure structured communication and follow-up with key vendors and service providers. Contribute to maintaining strong, transparent relationships with external partners Operational Improvement Identify inefficiencies in administrative and operational workflows and propose pragmatic improvements. Support the introduction of digital tools and automation to enhance process efficiency. Maintain awareness of costs and process performance, supporting the IT Management in achieving operational excellence. Governance and Reporting Prepare documentation and ensure follow-up for IT leadership and governance meetings. Support the IT Management Team with invoice tracking and budget transparency (no financial ownership). Maintain confidentiality and professionalism in all communications and data handling.